terms and conditions - advance payment's return conditions
The Customer is granted the right to withdraw from the contract/refund of the advance payment, without charges, which can be exercised via certified e-mail at: [email protected] or via call with the same telephone number with which the booking was made, only if this happen no later than 30 days prior to the start date of the overnight stay.
Any notices of withdrawal received after this deadline will give "Islands Wharf Front House" the right to retain, as compensation, the sum already paid as a advance payment at the time of booking.
If the Customer does not show up within 24 hours from the start time of the booking period without notice, this contract will be considered automatically terminated without prejudice to the right of "Islands Wharf Front House" to withhold, as of compensation, the sum already paid as an advance.